Welcome to Cinco! Here’s our shipping policy, designed to deliver your handcrafted goods swiftly and safely.

Processing Time

• Orders are typically processed within 3-5 business days (that excludes weekends and holidyas). Thank you in advance for your patience. Custom or made-to-order items may require additional time, as specified in the product description.

Shipping Methods and Delivery Time

• Our standard shipping options usually take within 2-5 days. Delivery times vary.

Shipping Costs

• Shipping costs are calculated based on the weight of your order and the delivery location. The final shipping fee will be displayed at checkout.

• Free standard shipping is available for orders over $80 within the continental USA.

International Shipping (Coming Soon)

• We ship internationally soon! Please note that international customers are responsible for any customs, duties, or taxes imposed by their country.

• Delivery times for international orders can vary greatly depending on the destination.

Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package's journey.

Damaged Items and Returns

• If your order arrives damaged, please contact us immediately with photos of the damage for a replacement or refund.

• For our return policy, please refer to our Returns & Exchanges page.

Contact Us

• For any questions about your order or our shipping policy, please contact us at hello@bycinco.com

Thank you for choosing Cinco Studio, where every product is handcrafted with care and shipped to you with love.